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Airlines and Aircraft
Ever since I was a kid I've been fascinated by airplanes and airports,
and have tried to keep up with advances in aviation technology and the
business of aviation. One summer during law school I worked as a
FAA/legislative intern for a commuter airline (this was during the exciting
first days after deregulation), and I wrote my senior paper on the
history of airline regulation. Now, I'm just a passenger like
everybody else, and I hoard my frequent-flyer miles for trips abroad.
Over the years I think I've been on almost every major airline in the
world, with the exception of
Aeroflot,
Qantas, and the
carriers in South America and Africa, and I've picked a few
favourites. My personal likes and dislikes in the industry:
- Best airline (international):
KLM Royal Dutch Airlines.
These people are awesome; I'd fly them anywhere. Great planes, great
people, tasty food, great passenger lounges, and the nicest home airport (Amsterdam Schiphol) anywhere.
- Best airline (U.S.):
United Airlines.
Goodness knows they're not
perfect, but no one really approaches UA's combination of a dense route
network, professional and knowledgeable reservation and gate agents,
superb maintenance, decent catering, and a nice FF program.
Their international service, though, is competent (more than you can
say for some airlines), but wouldn't win any awards. It's definitely
getting better with the introduction of the Boeing 777, which I've
flown
on to/from London several times.
- Honorable Mentions (international):
British Airways.
I've always found their service comfortable, friendly, and competent.
The same is true of
Lufthansa.
- Honorable Mention (U.S.):
Southwest Airlines.
Friendly people, cheap fares, irreverent attitude, and they get you there
on time.
- Most overrated airline:
Singapore Airlines.
There's nothing really wrong with SQ, but I think their rep is
mostly a myth, especially the "Singapore Girl" flight attendants (the
ones I dealt with were not particularly knowledgeable or professional).
- Worst airline (international):
Haven't really found one yet, but
then I have not been on any Third World airlines.
I did have an annoying experience with Air France back in 1997,
trying to get from Paris
to London (a simple matter, one would presume), but it was sort of
made up for by the captain inviting me onto the flight deck to look at
Comet Hale-Bopp. Wow. But they do still allow smoking on their long-haul
flights, and that's enough reason to avoid them.
- Worst airline (U.S.):
USAirways.
I've never had good luck
with them; their fleet is aging, their route structure has never really
been rationalized, and there are concerns about their safety record.
For bad food, though, try American or Northwest's domestic service.
(Bistro bag? Bistro bag???)
My own very modest contribution to aviation on the Web is a
lookup page for airport codes,
since I was tired of trying to find them on the Web all
the time; so I FTP'ed the source data and stuck it in a flat file
and put together a trivial "grep" type search program. Since it's
a string search you can search by code, airport name, or city name;
the database has both IATA (3-letter) and ICAO (4-letter) codes.
No attempt was made to sort/merge or clean up the data.
Much of my information in general comes from a mailing list I'm on called
AIRLINE, which
focuses on the airline industry from both a business and passenger
point of view, as well as on plane spotting; there are also a number of airline employees on the
list. You can subscribe to the AIRLINE list by sending the message
"JOIN AIRLINE"
to
listserv@listserv.cuny.edu.
And speaking of spotting, I've put up an Aircraft
Photos Page, nothing much compared to some of the serious spotters
out there, but I love to watch and photgraph airliners!
Return to home page
Michael C. Berch
mcb@postmodern.com
Last updated:
Sun May 16 23:43:58 PDT 2004